Anti-Spam Policy



OUR ANTI-SPAM POLICY

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for commercial purposes.

Just like our clients, Visual Answers has a zero-tolerance spam policy.

 

Automated spam filtering

Our messaging systems automatically scan all incoming email, and filter-out messages that appear to be spam.

 

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by our systems.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

User spam

[NAME] provides a facility that enables users to send [email messages / private messages] to others. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purposes.

 

Receipt of unwanted messages

In the unlikely event that you receive any message from us or sent using are name systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.

Your email address

Is confidential to us and will never be disclosed to anyone else for commercial purposes

 

Changes to this anti-spam policy

Visual Answers may amend this anti-spam policy at any time by publishing a new version on this website.

 

Contact us

Should you have any questions about this anti-spam policy, please contact ususing the details set out below:

Visual Answers

22 High Street

Quorn

Loughborough

LE12 8DY

Email: info@visualanswers.co.uk